FREQUENTLY ASKED QUESTIONS

Joining is TF Wolf is easy. Either create an account by clicking the join now button or if you already have an account with our store login and view your account.

Exchanging your points for great rewards couldn't be easier! Simply visit the 'Get Rewards' tab to view all of our great reward options and click the 'Redeem' button to redeem your reward.

Your up-to-date points balance is always displayed inside your TF Wolf account once logged in.

You should receive points in your account instantly once you complete a promotion!

Nope! Your points will never expire.

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.

Sound kind of confusing? Let's take an example: let's say you had previously spent $50 towards a 'spend $100, earn 500 points' promotion, and you decide to buy a $20 item, which bumps you up to $70. If you decide to return that item, your progress would also go back down to $50 – it's just like you hadn't bought the item in the first place.

Our team is ready and waiting to answer your questions about our rewards program! Just send us an email and we'll be in touch.